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Privacy

Data subjects: Navigators

Pursuant to the (EU) Regulation 2016/679 (hereunder defined as “Regulation”), this page describes the methods for treatment of the personal data of users who consult the websites accessible at the following addresses: hoteleuropagenova.it

The information hereby featured does not concern other websites, pages or online services accessible via hypertext links and published on these websites but referring to resources external to the Owner’s dominion.

We hereby specify that the Privacy policy may sometimes be modified in function of the activation of new services or due to legal updates. It is therefore recommended that you periodically check for updates concerning this topic by consulting the website. This page describes the methods for management of the website with regards to the treatment of the personal data pertaining to users who consult it. This policy is also disclosed in observance of art.13 of the (EU) Regulation concerning the protection of physical persons with regards to the treatment of personal data pertaining to subjects who interact with the web services offered by Hotel Europa srl, accessible at the following address:hoteleuropagenova.it. Further data processing methods are defined in the disclosure note and corresponding to the starting page of the official site hoteleuropagenova.it.
This policy involves only the website of hoteleuropagenova.it and not other websites the user may consult by clicking on links. The policy is also based on Recommendation n. 2/2001 implemented on May 17th 2001 by European authorities for the protection of personal data, reunited in the Group instituted by art. 29 of Directive n. 95/46/EC, for the purpose of identifying a series of minimum requirements for the online collection of personal data and, in particular, the methods, time frames and nature of information the owners of the treatment must provide users who connect to websites, regardless of the purposes of the connection, as well as on further updates following the implementation of the GDPR and the delegation decree connected to the GDPR.


Owner of the treatment
The consultation of this website may lead to the treatment of data regarding identified or identifiable persons.
The “owner” of this treatment is Hotel Europa srl, with legal headquarters in Via Vico delle Monachette, 8 – 16126 Genova (GE), Italia VAT code/Fiscal code: 01666400997


Juridical foundation of the treatment
The personal data indicated in this page are treated by Hotel Europa srl, for the purpose of performing its activities. The juridical foundations for treatment on the website are consent, execution of a contract and pursuit of a legal obligation.


Place of the personal data treatment
The treatment connected to the web services offered by this site will be performed in the European Union, will be managed by the service provider Semplify Srl and will be processed by the technical staff of Network Service Srl (Data Protection Officer), and by other persons appointed by Network Service Srl in occasion of update and maintenance operations. No data deriving from this web service will be disseminated. Personal data supplied by users for contact requests will be used for the sole purpose of providing the requested service, and this may include treatment via external providers.


Type of processed data and objectives of the treatment

Navigation data
During normal operations, the IT systems and software procedures used to ensure the functionality of this website acquire a series of personal data. Its transmission is implicit in the use of internet communication protocols.
This data category includes the IP addresses or dominion names of computers and terminals used by the visitors, the URI/URL (Uniform Resource Identifier/Locator) addresses of requested resources, the time of the request, the method used to forward the request to the server, the dimensions of the file received in reply, the numerical code indicating the status of the response provided by the server (successful, error, etc.) and further parameters concerning the operating system and the user’s IT environment.

This data, necessary for fruition of web services, is also processed for the following purposes:

• To obtain statistic information on the use of services (most viewed pages, number of visitors per time frame or daily, visitors’ geographic areas, etc.);
• To check the correct functionality of the services on offer.

Data communicated by the user
The optional, explicit and voluntary sending of messages to the contact address of Hotel Europa srl, as well as the compilation and forwarding of modules on the website hoteleuropagenova.it, involve the acquisition of the sender’s contact data, necessary for sending a response, and of all the personal data included in these communications.
Specific information notes will be published on the website hoteleuropagenova.it for the supply of certain services.


Cookies and further tracking systems
No cookies are used for user profiling.
On the other hand, session cookies (non-persistent) are used only to ensure safe and efficient navigation of websites. The memorization of session cookies in terminals or browsers can be controlled by the user, in the case that, at the end of HTTP sessions, information concerning cookies are recorded on the service logs, with retention periods depending on each single third party manager of the service in question. Data acquired via cookies and its management methods are described in full in our “cookie policy”.


Navigation data
This data is used only to obtain anonymous statistic information concerning use of the website and to check its correct functionality. This data is deleted immediately after elaboration. Information collected automatically can be used by Hotel Europa srl to ascertain responsibilities in the event of hypothetical IT crimes against the website, to improve navigation and contents of the website. Data acquired via cookies is described in full in our “cookie policy”.


Data supplied voluntarily by the user
The optional, explicit and voluntary sending of data inserted in the data collection modules (forms), or in e-mails to the electronic mail addresses supplied on this website entails the acquisition of the sender’s address, necessary to respond to requests, as well as of eventual further personal data contained in the messages sent. We specify that personal and/or corporate data inserted in the forms on the website hoteleuropagenova.it is protected by Hotel Europa srl and used only to answer user queries and to provide requested information and services.


Optional nature of the conferral of data
With the exception of the information listed above concerning data treatment, the user is free to provide Hotel Europa srl with personal data via the info request modules. In any case, whenever such data is requested, a specific disclosure note will be supplied and, if necessary, the user’s consent will asked to indicate his/her consent.


Treatment methods
Personal data are treated via automatic tools only for the time strictly necessary to perform the operations for which they are collected. Specific safety measures are observed to prevent losses of data, unlawful or incorrect uses and unauthorized access. We wish to inform you that, for the purpose of offering a complete service, links to other websites managed by different owners are present on our pages. We decline any responsibility concerning errors, contents, cookies, morally illicit materials, advertising, banners or files that fail to comply with current legislation and Privacy laws on websites we refer to but that are not managed by us.


Data recipients
The recipients of the data collected due to consultation of the site listed above are subjects designated by Hotel Europa srl as subjects responsible for the treatment, pursuant to article 28 of the Regulation.
Network Service srl as supplier of the development and maintenance services of the web platform;
Semplify srl as supplier of the development, supply and operational management regarding the technological platforms used.
The personal data collected is furthermore treated by staff of Hotel Europa srl on the basis of specific instructions related to purposes and methods of the treatment in question.


Transfer to foreign countries
Third party countries: The data is not transmitted in third party countries.


Rights of data subjects
You have every right to obtain the cancellation (right to be forgotten), limitation, updating, correction, portability or the data and to oppose the processing of your data. Furthermore, in general, you can exercise all rights set by articles 15, 16, 17, 18, 19, 20, 21, 22 of the GDPR, when applicable to the processing of personal data.


EU Reg. 2016/679: Articles 15, 16, 17, 18, 19, 20, 21, 22 – Rights of the data subject

• The data subject shall have the right to obtain from the controller confirmation as to whether or not personal data concerning him or her are being processed, even if not yet processed, and the communication of such data in intelligible form.


• The data subject shall have the right to obtain indications concerning:
a. the origins of the personal data;
b. the purposes and methods of the processing;
c. the logic applied in the case of processing via the use of electronic tools;
d. the ID details of the owner, of the subjects in charge of the treatment and of the designated subject responsible for the treatment pursuant to article 5, comma 2;
e. the recipients or categories of recipients to whom the personal data have been or will be disclosed, or who may process the data as designated representatives in the territory of their State, or as subjects appointed to process the data.


* The data subject shall have the right to obtain:
a. the updating, rectification or, when required, the integration of his/her data;
b. the cancellation, transformation to anonymous form or blocking of data processed unlawfully, included data for which retention is not necessary in relation to purposes for which the data was collected or later processed;
c. the certification that operations described in the above items a) and b) were disclosed – including their contents – to subjects who received the data, with the exception of cases in which this is impossible or requires a use of means clearly disproportionate to the right being protected;
d. the portability of his/her data.


* The data subject shall have the right to oppose, entirely or in part:
a. for legitimate reasons, the processing of his/her personal data, even if pertinent to the purpose for its collection;
b. the processing of his/her personal data for purposes connected to the sending of advertising materials, to direct sales or for market researches or commercial communications.


Right to lodge complaints
Data subjects who deem that the treatment of their personal data via this website takes place in violation of provisions set by the Regulation have the right to present claims to the Guarantor, pursuant to 77 of the Regulation, or to bring their actions before the competent courts (art. 79 of the Regulation).


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